YOUR FIRST VISIT

From the moment you walk into our office, our skilled team of dental professionals is committed to helping you look, feel and smile your best in a comfortable setting. We welcome adults and children of all ages and provide exceptional general and comprehensive dentistry services 5 days a week Monday through Friday. Please note that a parent or guardian must accompany all patients under the age of 18 to their first visit.

At your first visit, Dr. Jenny Nguyen and her team will complete a comprehensive examination and a cleaning followed by a discussion of recommendations or treatment options. Anyone on our team is happy to answer your questions regarding your oral health. Our focus is on prevention and early detection while emphasizing conservative dental care and education so you can make informed decisions.

Please review the checklist below for your first visit. We look forward to meeting you soon!

CHECKLIST FOR YOUR FIRST VISIT
Forms

FRENECTOMY CONSULTATION FORMS

Please contact us if you prefer to fill out a PDF form or to have forms mailed to your address. 

See our Statement of Privacy Practices here.

FINANCIAL and insurance INFORMATION

Your personalized treatment plan will vary depending on your individual needs. Estimated cost, available payment options and estimated insurance coverage, if applicable, will be discussed before treatment so you may make the best decision for your smile.

If you have dental insurance, please request a copy of your plan so you may understand your benefits in advance. Please let us know your insurance plan prior to your first appointment so we are better prepared to provide insurance estimates. Our office can assist you in maximizing your policy benefits and will gladly submit claims on your behalf. Estimated coinsurance, copayments, deductibles and fees for non-covered treatment are due at the time of service.

Please contact us so we may confirm your benefits in advance. We are in-network with the following insurances: Delta Dental PPO and Delta Dental Premier and accept nearly all other forms of insurance. We are well-versed in maximizing insurance benefits, submitting claims on our patients’ behalf and submitting pre-determinations to receive cost estimates prior to treatment. We are committed to providing high-quality, personalized care to our patients and look forward to helping you achieve your dental health goals.

We accept cash, personal checks, credit/debit cards (American Express, Visa, Mastercard and Discover), flexible spending account (FSA) and health savings account (HSA) cards.

Please do not hesitate to contact us with any questions.

No insurance? No problem!

Go here to learn more about the Seattle Smiles Dental Wellness Plan.

INSURANCE FREQUENTLY ASKED QUESTIONS

We accept most insurance plans and are in-network with the following plans: Delta Dental PPO and Delta Dental Premier. To check our eligibility with your insurance plan, you may search for us under Jennifer Nguyen DDS or Asmeret Tesfahun DDS. For out-of-network plans, the out of pocket cost is typically $0 or nearly $0 for preventive services such as x-rays, cleanings and examinations. There is little to no difference between the in-network and out-of-network patient responsibility for preventive services. Other procedures may be pre-determined or prior-authorized in advance so you will be aware of your insurance coverage estimates prior to beginning treatment.

Out-of-pocket costs include deductibles, coinsurance/copayment for covered services plus all costs for services that are not covered. If treatment is recommended, you will receive a treatment plan outlining our office fee, estimated insurance coverage and your estimated portion due. Our estimates are based upon information your insurance company has provided, and sometimes they do not provide complete details of your dental benefits. We always recommend obtaining a complete copy of your dental benefits from your insurance provider. We do our best to provide you with an insurance estimation or can submit a predetermination to your insurance to determine the exact coverage amount. However, according to insurance, this is still not a guarantee of coverage or payment. Payment is subject to plan provisions and patient eligibility at the time services are actually incurred. Information shown may not reflect the most recent claims submitted for payment. Coverage may be different if your deductible has not been met, annual maximum has been met, or if your coverage table is lower than average. Please feel free to contact our office at any time to discuss your insurance plan.
Both are the portion of your dental treatment that you are required to pay. Copays are flat fees. Most dental plans pay a percentage for a benefit which is called a coinsurance, usually once you have met your deductible.
An annual maximum is the maximum dollar amount a dental benefit plan will pay toward the cost of dental care within a specific benefit period, usually a calendar year. Most plans have an annual maximum. Orthodontic coverage may have its own, separate, annual maximum.
This is the time period within which your dental benefits are calculated. This is usually based on a calendar year (January-December) but may also be on another schedule (e.g., April-March).
When you have coverage under more than one dental plan, the plans will coordinate to ensure they don’t pay more than 100 percent of your total dental expenses.
A specific dollar amount that you must pay before the dental plan begins to cover your expenses.
This is a document you receive from your dental insurance provider after you visit the dentist. It is not a bill, but rather an explanation of what procedures were performed and what was covered by your dental plan. Though EOBs vary across dental insurance companies, they should include the dentist’s fee, the portion insurance paid and any amount you may owe (such as deductible, coinsurance or non-covered services). It should also include an update on how much of your annual maximum has been used and the amount you’ve paid toward your deductible.
Because most dental plans don’t cover every aspect of dental care, each plan will have some limitations and exclusions related to type or number of procedures, number of visits or age limits. Check your plan booklet for specific details on your plan’s limitations and exclusions.
For more extensive treatments, a dentist can request a cost estimate from insurance. This pre-treatment estimate will let you know in advance what procedures are covered and how much you will have to pay towards the treatment.

Dental insurance plans vary, so please contact your dental insurance company to obtain a copy of your benefits and eligibility so you may understand your dental benefits.

Still have questions?

POST-VISIT INSTRUCTIONS

Dr. Jenny Nguyen and her caring team of dental professionals are committed to providing you with a positive experience before, during and after treatment.

Please review our post-visit instructions and advice so you may understand what to expect after dental treatment. This list is meant to address the most common concerns after dental visits but does not encompass all possible dental treatment. As always, do not hesitate to contact us for further discussion, questions or concerns.

White fillings (bonding)

Increased cold or chewing/pressure sensitivity is common after new fillings. This generally subsides after three weeks but, in some cases, may last several months before

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Treating a hematoma

Below are some instructions on treating a Hematoma (“internal bruise”) or restricted jaw opening after local anesthetic: If soreness develops: You may take whatever over-the-counter

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Crowns, bridges, veneers

After the 1st appointment – crown/bridge/veneer preparation: Before your permanent restoration is cemented into place, you will have a temporary restoration. The temporary is not

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DENTAL ADVICE

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